Sub-processors
The companies that receive personal data from KiviDB, and what each receives. This is the complete list as of 10 October 2026.
Processing your data
These providers host customer databases. Only the one you choose for a database processes that database's contents, in the region you choose.
| Provider | Purpose | Data | Location |
|---|---|---|---|
| Amazon Web Services | Hosting databases, backups | Database contents and backups | The region you choose |
| Google Cloud | Hosting databases, backups | Database contents and backups | The region you choose; disk snapshots in the surrounding multi-region |
| Microsoft Azure | Hosting databases, backups | Database contents and backups | The region you choose |
With Bring Your Own Cloud, these providers act under your own contract with them, not as KiviDB's sub-processors.
Processing account data
| Provider | Purpose | Data | Location |
|---|---|---|---|
| Amazon Web Services | Hosting the website, console, API and account database; email delivery (Amazon SES); logs | All account data | Germany (Frankfurt) |
| Auth0 (Okta, Inc.) | Google sign-in and enterprise single sign-on | Name, email address, profile picture | United States |
| Razorpay Software Pvt. Ltd. | Payments | Payment details you enter at checkout; order amounts | India |
| Zoho Corporation (Zoho Desk) | Support requests and contact form | Name, email address, phone number, company, your message | India |
| Cal.com, Inc. | Booking a demo, only if you use it | What you enter when booking | United States |
| GitHub, Inc. and giscus | Community forum, only if you use it | Your GitHub identity and what you post; your IP address when a thread is shown | United States |
| Google (Google Fonts) | Two typefaces on blog pages | IP address, when you open a blog page | Global |
| ipify, country.is, ipwho.is, ipapi.co | Looking up the country of an IP address for tax, and suggesting your address for a database allowlist | IP address only | Various |
Not used
KiviDB does not use analytics, advertising, session-recording or third-party error-monitoring services.
Changes to this list
KiviDB will add a new sub-processor to this page at least 14 days before it starts processing personal data, and record the change in the change log. Customers with a Data Processing Agreement who want notice by email can ask at privacy@kividb.io; the agreement sets out the right to object.